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4 Steps to Streamline Your Contact Centre Spend

Technology is helping contact centers reach new heights. These four cost-management strategies will maximize your technology investment.

Genesys purecloudMarket research futuresFirst customer experience report

Spark wraps migration to Genesys Cloud CX contact centre platform

Server numbers slashed from over 300 to just twelve.

New zealandGenesys purecloudJames palmer daleKim duncanContact energyGenesys cloudDigital islandAmazon connectContact centre

Spark invests to become a high growth digital services provider

New Zealand's biggest telco outlines its ICT and digital ambitions and customer engagements.

Hawke bayNew zealand generalNew zealandUnited statesUnited kingdomSouthern crossGenesys purecloudKete waioraJolie hodsonJustine smythOranga tamarikiSouthern district health boardHawke bay district health boardMinistry of healthUs national science foundation convergence acceleratorSpark business group

Building remote-first flexibility with Bandwidth

The remote-first movement has been driven by the proliferation of cloud tools; however, not all of the legacy, on-premises tools are available in.

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Cyara Maintains 25% YoY Growth for Third Year, Adds Marquee Partnerships to Growing Network

Cyara Maintains 25% YoY Growth for Third Year, Adds Marquee Partnerships to Growing Network
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Genesys purecloudAlok kulkarniRay leonardSugar ray leonardLaura asendioTechnology partnerCommunications for cyaraAmazon web servicesPartner networkPublic sector partner programExpert servicesCyara maintainedCustomer retention rateReleased industry first productAutomated customer experienceAssurance platform

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