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Ms Murley-Lown said: It is the worst event i ve been to, after waiting 1.5 hours to get in we were looking forward to the magical experience you wonderfully advertised. Well it was nothing like you advertised and I was left gobsmacked and angry when Scrooge decided to tell my four-year-old that Santa won t be delivering any presents to any child this year as he had smashed up his sleigh. He didn t even do this in a joking manner. (.) She was petrified. What a shambles.
The mother told the MailOnline: A couple of actors were chained to trees staring at cars, a ghost just walked past the car staring. By this point we did our windows up so nobody could speak to her any more.