comes into the country, whether via an e gate or via an officer, has to be thoroughly checked against systems. i can only assume that there was some connectivity issue between the e gates and the home office systems. i obviously can t go into details about what those systems might be. but clearly security at the border is paramount and we cannot let anybody through the border unless they have been properly checked, even though we know 99.99% of traffic is perfectly genuine, we can t afford to take that risk. the alternative fallback strategy is to push everybody through the manual controls where officers have the systems to do the manual checks there. but we do rely very much on these e gates, partuclarly at busy at busy holiday like this. i heard something like 60 80% of passengers are processed through the e gates.
hello, i m lucy grey. a home office source has told the bbc that e gates are starting to work again at uk airports. a nationwide issue, which started on friday evening, has resulted in long queues at passport control. the bbc understands the gates will be switched on in the busiest spots first and that the it issue has now been resolved. graham satchell has the latest. gatwick airport, described by one passenger today as an utterjoke. this is manchester, where again there were huge queues for passport control. and at heathrow, arriving passengers were forced to wait more than three hours. than three hours. there was absolutely than three hours. there was absolutely chaos than three hours. there was absolutely chaos at - than three hours. there was| absolutely chaos at passport control, i waited something like 2.5 hours to get out of the airport.
was with the whole uk border system, in particular e gates, where passengers scan their own passports stopped working. this is one of the worst outages concerning the e gates system. in the past when we have seen the odd outage, it has been for two or three hours and fixed fairly quickly, but already we are seeing the scale of this particular outage. the timing of this disruption couldn t be worse, the start of the busy bank holiday weekend and for many the spring half term. the home office have been saying that they have been trying to fix this problem as a matter of urgency, but when i asked them exactly what the problem is that they re trying to fix, they said it was too sensitive to say. it is now nearly five to three, we landed at five to 12. three hours waiting. an absolute nightmare. wayne finally made it
sensitive to say. it is now nearly five to three, we sensitive to say. it is now nearly five to three, we landed - sensitive to say. it is now nearly five to three, we landed at - sensitive to say. it is now nearly five to three, we landed at five l sensitive to say. it is now nearly. five to three, we landed at five to 12. three hours waiting. an five to three, we landed at five to 12. three hours waiting. an absolute niahtmare. 12. three hours waiting. an absolute nightmare. wayne 12. three hours waiting. an absolute nightmare. wayne finally 12. three hours waiting. an absolute nightmare. wayne finally made - 12. three hours waiting. an absolute nightmare. wayne finally made it. 12. three hours waiting. an absolute | nightmare. wayne finally made it and is on his way home. but this is that in a port, crorairport is on his way home. but this is that in a port, cror airport this afternoon, still packed and this was bristol. the home office says that the idea she has now been reso
live from london this is bbc news. tv presenter holly willoughby says she is hurt after phillip schofield s admission about a relationship with a younger itv colleague which he previously denied to her. the home office says e gates are now operating as normal after long delays for some passengers travelling to the uk. it s the final day of campaigning in turkey ahead of one of the country s most divisive presidential elections. in the uk, the post office apologises for using racist language to describe sub postmasters who were being wrongly investigated as part of the horizon computer scandal. hello, i m lucy grey.