i waited something like 2.5 hours to get out of the airport. this is wayne fenton at luton airport. already been in the queue now for about 1.5 hours, nearly two hours. the home office said the problem was with the whole uk border system, in particular e gates, where passengers scan their own passports, stopped working. this is one of the worst outages concerning the e gates system. in the past when we have seen the odd outage, it has been for two or three hours and fixed fairly quickly, but already we are seeing the scale of this particular outage. the timing of this disruption couldn t be worse, the start of a busy bank holiday weekend, and for many the spring half term. the home office have been saying that they have been trying to fix this problem as a matter of urgency, but when i asked them exactly what the problem is that they re trying to fix, they said it was too sensitive to say.
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at the impact on passengers. gatwick airport described by one passenger today as an utterjoke. this is manchester, where again there were huge queues for passport control. and at heathrow, arriving passengers were forced to wait more than three hours. there was absolutely chaos at passport control, i waited something like 2.5 hours to get out of the airport. this is wayne fenton at luton airport. already been in the queue now forabout 1.5 hours, in fact nearly two hours. the home office said the problem was with the whole uk border system, in particular e gates, where passengers scan their own passports stopped working. this is one of the worst outages concerning the e gates system. in the past when we have seen the odd outage, it has been for two or three hours and fixed fairly quickly, but already we are seeing the scale of this particular outage. the timing of this disruption
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this is manchester, where again there were huge queues for passport control. and at heathrow, arriving passengers were forced to wait more than three hours. we also had one passenger that fainted. this is wayne fenton at luton airport. already been in the queue now forabout 1.5 hours, in fact nearly two hours. the home office said the problem was with the whole uk border system, in particular e gates, where passengers scan their own passports stopped working. this is one of the worst outages concerning the e gates system. in the past when we have seen the odd outage, it has been for two or three hours and fixed fairly quickly, the timing of this disruption couldn t be worse, the start