at passport control. hours. it was absolutely chaos at passport control. i waited i at passport control. i waited something like 2.5 hours to get out of the airport stop at the home office says it was a failure of the whole uk border system in particular, e gates, where passengers scan their own passports which stopped working entirely. passports which stopped working entirel . , ., , entirely. this was the worst outa . e entirely. this was the worst outage the entirely. this was the worst outage the system - entirely. this was the worst outage the system has - outage the system has experienced. at the home office refused to explain what exactly had gone wrong as it was too sensitive to say. it had gone wrong as it was too sensitive to say. sensitive to say. it is unusual in my experience. sensitive to say. it is unusual in my experience. we - sensitive to say. it is unusual in my experience. we have i sensitive to say. it is unusual. in my experience. we have had outages in my
good morning. thank you for taking the time to talk to us. what is your assessment of what happened here and why it might have happened? goad why it might have happened? good morninu. why it might have happened? good morning- the why it might have happened? good morning. the first why it might have happened? good morning. the first thing why it might have happened? (13mg. morning. the first thing to say is that it was unfortunate that the outage was this weekend and not next weekend because if it had been next weekend, you would have had all the brits and the children returning from their week s holiday and whereas yesterday was chaos, next week and it would have been absolutely chaos, it would have been horrendous. so, let s hope that the home office have managed to sort out this problem. i have never known a complete shutdown of all the air gates. i mean, it does happen locally when there are occasionally problems. e gates. but every single
to see without the gates working why queues quickly began to build. now, last night the home office said that the problem had been fixed and today two airports, heathrow and gatwick, told us that things were running as normal. heathrow saying, as we are currently aware, the egates are functioning as normal. gatwick saying, the immigration egates are now back in full operation. all support teams have been stood down and we are back to a stable operation. now, the immigration services union says that between 60% and 80% of all people arriving here in the uk will use the e gates. however, yesterday, there was no threat to national security because of where the gates weren t working. people arriving simply went to a desk manned by an officer, as we used to do before we had the biometric passports. what is interesting is although the gates have been in place since 2008, it was a couple of years ago that officers went to the home office with an inspection and asked about contingency plans
high pressure firmly established and opening out and still breezy on the southern edge of so it to tuesday we will have a breeze blowing here and the risk of that low cloud again, eastern counties of england and the very far north of scotland but for most, tuesday, a sunny day, warmest in the west and especially across parts of scotland with 2425 degrees possible, from glasgow in towards central parts of scotland and that warmth will continue across parts of scotland as we go through this week and most places will be dry, though, and, as you can see, strong sunshine will come and go all week long. that is how it is looking. back to you both. .. . . . is how it is looking. back to you both. ., . , , ., is how it is looking. back to you both. ., . ,, ., , ,. both. slapping on the sunscreen. lookin: both. slapping on the sunscreen. looking lovely both. slapping on the sunscreen. looking lovely there. as we ve been hearing this morning, passengers arriving into uk airports faced hours
it is better than yesterday. the queues of people experienced when the e gates went down. actually here at heathrow there were problems with british airways technical system which saw around 20,000 passages affect and then on friday between about seven and eight o clock we were told by gatwick, the e gates all across the uk began to fail. this caused problems the saturday with gatwick telling us they were expecting around 800 flies to come in so you can see why the queues quickly built up. the immigration services union told us that between 60 and 80% of all passengers coming into the uk use these e gates but that at no time was national security under thread because instead of going through the electronic gates they simply went through manta desks and offices which is what people used to do before these electric passports came outjust before these electric passports came out just over ten years before these electric passports came outjust over ten years ago now but the e gates themse