Pak consulate mulls toll-free number to improve services
7 hours ago
Jamil Khan,
Senior Reporter
The Pakistan Consulate in Dubai and Northern Emirates has announced that they were planning to get a toll-free number to add to its recently installed ‘multi-telephone-line calling centre’ with the aim of serving the community more professionally.
This was stated by Gayan Chand, acting Consul General in Dubai, while accompanying mediapersons to review the new services.
“The Consulate General in Dubai has been receiving around 500-700 calls daily from the Pakistani expat community residing in different parts of the country. Due to the limited number of lines and old telephone system, we were only able to cater for around 250 calls and the remaining were dropped. But now we have the latest technology and the deputing of five dedicated calling agents helping the community to cater for the maximum number of calls and currently we are addressing without dropping a sin
9 hours ago
Jamil Khan,
Senior Reporter
The Pakistan Consulate in Dubai has become the first mission to launch a dedicated mobile application for the community residing in Dubai and Northern Emirates.
The new mobile application “PakInDubai” was launched by Pakistan Consul General Ahmad Amjad Ali to facilitate the community at a press event held at the consulate in Dubai. The event was held on the last working day of Ahmad Amjad Ali who is heading for Iraq this week.
The event was attended by the consulate officials and scores of mediapersons.
The mobile application provides access to all consular and welfare services ranging from attestation of documents, applications for visas, passport and ID card/ NICOP, information and facilitation about dead body transportation, FERC/OPF and legal advice.