Pak consulate mulls toll-free number to improve services
7 hours ago
Jamil Khan,
Senior Reporter
The Pakistan Consulate in Dubai and Northern Emirates has announced that they were planning to get a toll-free number to add to its recently installed ‘multi-telephone-line calling centre’ with the aim of serving the community more professionally.
This was stated by Gayan Chand, acting Consul General in Dubai, while accompanying mediapersons to review the new services.
“The Consulate General in Dubai has been receiving around 500-700 calls daily from the Pakistani expat community residing in different parts of the country. Due to the limited number of lines and old telephone system, we were only able to cater for around 250 calls and the remaining were dropped. But now we have the latest technology and the deputing of five dedicated calling agents helping the community to cater for the maximum number of calls and currently we are addressing without dropping a single call,” he said.