overwhelmed, and should it have been larger, should it have been anticipated? yes, it probably should have, but it wasn t. to make matters worse, the police department, the port authority, and the fire department couldn t share vital information. the radios, we didn t have a channel we could communicate with the police department on. the way in which the fire department and the police department communicate is different because generally they have different missions. the best answer is they should have radios that are interoperable so that in an emergency, both of them could be switched onto the same channel. but in the interim those radios do not exist today. so when the police department helicopter surveyed the situation, the fire department didn t get that information. the chiefs in the north tower were forced to make decisions
well, just a minute. you ll have to i ll have to get click. i m on hold again. it was a wholesale failure of the 911 emergency system. people were told hold on. people were told to call back. people were told stay where you are. when that was the worst thing to do. on that day the entire system collapsed. 911 operators were in the dark about the magnitude of the disaster. they were unable to pass along useful information to panicked callers. i would have to say 911 wasuld it have been larger, should it have been anticipated? yes, it probably should have, but it wasn t. to make matters worse, the police department the port authority, and the fire department couldn t share vital information.
the radios we didn t have a channel we could communicate with the police department on. the way in which the fire department and the police department communicate is different because generally they have different missions. the best answer is they should have radios that are interoperable so that in an emergency, both of them could be switched onto the same channel. but in the interim those radios d not exist today. so when the police department helicopter surveyed the situation, the fire department didn t get that information. the chiefs in the north tower were forced to make decisions based on little or no information. one of the most critical things in a major operation like this is to have information. we didn t receive any reports of what was seen from the helicopters. it was impossible to know how much damage was done on the upper floors whether the stairwells were intact or not.
callers. i would have to say 911 was overwhelmed. should it have been larger. should it have been anticipated? yes. it probably should have, but it wasn t. to make matters worse, the police department, the port authority, and the fire department couldn t share vital information. the radios. we didn t have a channel that we could communicate with the police department on. the way in which the fire department and the police department communicate is different because generally they have different missions. the best answer is they should have radios that are interoperable so that an emergency, both of them can be switched on the same channel. those radios do not exist today. so when the police department helicopter surveyed the situation, the fire department didn t get that information.
collapsed. 911 operators were in the dark about the magnitude of the disaster. they were unable to pass along useful information to panicked callers. i would have to say 911 was overwhelmed, and should it have been larger should it have been anticipated? yes, it probably should have, but it wasn t. to make matters worse, the police department, the port authority and the fire department couldn t share vital information. the radios. we didn t have a channel we could communicate with the police department on. the way in which the fire department and the police department communicate is different, because generally they have different missions. the best answer is they should have radios that are interoperable so that in emergency, both could be