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KPIs Invite Smart Business Decisions

Commit to recurring quarterly reviews of these KPIs throughout the year and adjust your goals, as needed, along the way.

Forbes business councilPathguide technologiesBusiness councilEric allais

20 Ways Leaders Can Effectively Support New Managers

From setting expectations to acting a a guide, helping a first-time manager succeed in their new role requires the full support of leadership.

Greg zlevorMykola tymkivAdam coffeyAmit chaudharyDeepansh singhJochen schwenkEric allaisMichael mayesElizabeth hamilton guarinoJoe faruquiArchana williamsSteven codyDelphine carterAndrea fredricksonReid rubensteinKevin stevick

Transforming Customer Conflict Into Constructive Conversation

Winning back a disgruntled customer takes consistent, honest communication.

City ofUnited kingdomHarry gordon selfridgeSelfridge departmentForbes business councilPathguide technologiesBusiness councilEric allais

15 Essential Steps When Onboarding A New Board Member

To set a new board member up for success, it essential to provide them with information, tools and support.

Andreea vanackerMichael shribmanDaniel daninoIvan popovRobertj smithChris killeEric allaisSmitty robertj smithArvin khamsehArthur bretschneiderAndrei neacsuJeremy bradley silverio donatoJerry cahnSabrina chevannesNeena pandeyGlobal partners inc

Seven Strategies To Help Leaders Make Confident Business Decisions

Great leadership is often defined by an ability to make informed guesses.

Steve jobsForbes business councilPathguide technologiesNew cokeBusiness councilEric allais

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