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Cyberpunk 2077 is, while looking like a great game, is currently an absolute mess thanks to the litany of bugs and glitches in-game. While its refund situation was initially messy, things have begun settling a little. So, we figured we’d compile a list of ways Malaysian gamers can get their money back if they’re not happy with the experience.
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PlayStation
If you’re one of the lucky ones to have gotten your pre-ordered PlayStation 5 (PS5), there’s a fair chance you wouldn’t opt for a refund. Those on the previous generation console, however – particularly the base PS4 model – will more than likely want to do so. And now that Sony Interactive Entertainment has finally said that it’s taking refunds for Cyberpunk 2077, here’s how you can do it.
December 16, 2020
Facebook/cp2077
After a slightly middling release for Cyberpunk 2077 on the PlayStation 4 and Xbox One, CD Projekt Red has pulled all the stops in addressing the community, and has since announced that it will be issuing out refunds for those who deemed the last-gen versions of the game unsatisfactory.
In Southeast Asian countries such as Singapore, as well as Taiwan and Hong Kong, Epicsoft Asia is the main organisation handling the refunds for physical retail copies of the Region 3 PS4 and Xbox One versions of Cyberpunk 2077.
Requests for the refunds will take place from Dec 17 – 21, 2020.
However, if you fully intend on sticking with your PS4/Xbox One copy of the game, CD Projekt Red has assured that major patches will be rolled out over the next three months through February 2021 to hopefully iron out most, if not all, problems that are making the last-gen versions of Cyberpunk 2077 virtually unplayable as a result.
December 16, 2020
Twitter/MichaelDoesLife
(The article has been updated with details on how Singapore-based gamers can get their refunds from local distributor, Epic Soft)
Yikes.
After staying silent about Cyberpunk 2077’s atrocious performance on the PlayStation 4 and Xbox One, developer CD Projekt Red has issued an apology. In yellow text, that is. They’re really dedicated to their marketing material.
The note, signed by Marcin Iwinski, founder of CD Projekt Red, as well as its board of directors reads:
… We would like to start by apologising to you for not showing the game on base last-gen consoles before it premiered and, in consequence, not allowing you to make a more informed decision about your purchase. We should have paid more attention to making it play better on PlayStation 4 and Xbox One.
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