The Greater Dayton Regional Transit Authority observed another decline in fixed-route bus ridership in 2021. To survive the future, the agency may have to rethink how it utilizes resources and meets customer demand.
The Affordable Connectivity Program, created by the federal infrastructure bill, covers up to $30 a month of participants’ home broadband service and provides up to $100 to help purchase a device.
“If you make disconnection really easy and remove the opportunity for customers to stop them on the last day, you’re going to end up with a lot more disconnections,” he said.
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