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The case of the two Grace Elliotts: A medical billing mystery

Mistaken identity leads to big hospital bill mix-up : Shots

A health system charged a woman for a shoulder replacement she didn't need and hadn't received. She didn't receive the care, but she did receive the bill and some medical records of a stranger.

The Case of the Two Grace Elliotts: A Medical Billing Mystery

Earlier this year, Grace Elizabeth Elliott got a mysterious hospital bill for medical care she had never received. She soon discovered how far a clerical error can reach even across a continent and how frustrating it can be to fix. During a college break in 2013, Elliott, then 22, began to feel faint

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