Those who spoke to Nairobi News said they were caught unaware by the test run.
There were no connecting buses as passengers had to walk from the terminus to their various destinations, with a traffic snarl-up stretching from Haile Selassie roundabout to Community area.
“I have a child and I have to go to Parklands, how would I get there?” a frustrated passenger wondered.
Commuters walk after alighting from matatus during the Green Park Terminal test run by NMS on Tuesday April 27, 2021. PHOTO | DENNIS ONSONGO
Another commuter said that it was good a gesture but they should have provided connecting buses, especially for pregnant women, the old or persons with disability.