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For months, Richmonders have expressed frustration that the Richmond Department of Social Services has fallen behind in delivering critical benefits to those in need.

United statesCity of richmondPetula burksMike jonesCarl ayersEarlene simmonsShunda gilesRichmond social servicesVirginia department of social servicesRichmond city councilRichmond department of social servicesVirginia departmentSocial servicesRichmond departmentDirector carl ayersDawn adams