Dont do business without it. Your business is sponsored by American Express. Dont do business without it. Hi there, everyone. Im j. J. Ramberg and welcome to the beginning of the 13th season of your business, the show dedicated to helping your growing business. Picture this. One of your competitors gets bought out and suddenly new customers are giving your company a shot. Sounds fab, right . Not always. The family who owns a michigan Ferry Company really thought they were ready to navigate the busy Summer Travel season last year. But that is until passengers started showing up in droves and they realized that there was some rough watte waters ahead welcome aboard. It was a wakeup call. It was everything from a slap in the face or a kick in the butt. We tried to organize ourselves but did we really nail it . No. We didnt. The summer of 2017 was one for the record books at sheplers macina island ferry in northesh michigan but not in the way the familiar would have hoped. Did we think it
Hi there, everyone, im j. J. Ramberg and welcome to the beginning of the 13th season of your business. The show dedicated to helping your growing business. Picture this. One of your competitors gets bought out and suddenly new customers are giving your company a shot. Sounds fabulous, right . Not always. The family who owns a michigan Ferry Company really thought they were ready to navigate the big busy Summer Travel season last year, until passengers started showing up in droves and they realized that there was some rough waters ahead. It was a wakeup call. It was everything from a slap in the face or a kick in the butt. We tried to organize ourselves but did we really nail it . No. We didnt. The summer of 2017 was one for the record books at sheplers macina island ferry in northern michigan, but not in the way the family had hoped. Did we ever think it would be like this . We never thought it would be like it is. It was the point that we thought, holy crow, weve never seen this. We s
Your business is sponsored by American Express. Dont do business without it. Hi there, everyone. Im j. J. Ramberg. Welcome to the beginning of the 13th season of your business, the show dedicated to helping your growing business. Picture this. One of your competitors gets bought out and customers are giving your company a shot. Sounds fabulous, right . Not always. The family who owns a michigan Ferry Company thought they were ready for business until passengers showed up in droves and they realized there were rough waters ahead. Welcome aboard. It was a wakeup call. It was everything from a slap in the face or kick in the butt. We tried to organize ourselves, but did we really nail it . No. We didnt. The summer of 2017 was one for the record books at sheplers. Not in the way the family would have hoped. Did we think it was going to be like this . We never thought it would be like it is. It was to the point where, holy crow, we have never seen anything like this. Far from smooth sailing
bottom line, let everyone know you re watching. and if something doesn t look right, circle it and bring it into the bookkeeper and say give me the back up for this. while it is important to trust your staff you need to verify. there has been many embezzlers that i ve found afterwards who start working for a company and then finally they can t steal from them and they go to the next company and then that is where the theft happens. and if this sounds a bit harsh, ruth just might say you feed to be harsh. i am here in chicago at the internet retail conference and exhibition. so much is changing in the retail industry so we decided to come here where all of the experts are getting together to find out what is coming new and today i have dara meeks. so good to see you. vice president of the communo group. thank you for stopping by. i know you re busy. thank you for having me. and we re going to talk about payments. i remember the first time i used
have to do as an owner. bottom line, let everyone know you are watching. and if something doesn t look right and circle it and say g e give give me the back up for this. and it is important to staff but you need to verify. there have been many em bezzers that i found afterwards who start working for a company and then find they can t steal so they go to the next company and then that is where the theft happens. and if this sounds harsh, ruth would say you need to be harsh. i am here in chicago at the internet retailer conference and exhibition. so much is changing in the retail industry so we decided to come here where all of the experts are getting together to find out what is coming new. and today i have dara meeks. so good to see you. vice president of the communo group. thank you for stopping by. thank you for having me. and we ll talk about payments. i remember the first time i used my phone to pay for something