Okay. Is the breathing completely normal . Yes. Is she completely alert . Im not sure. Did you say yes and is she changing color . No. And is there a history of heart problems . No. And does she have abdominal pain . Yes. Thank you, dan. You know, one of the things that you should keep in mind is that you heard them say that they received over a million calls, a year. A lot of timeds, especially when you talk about children, the only thing that they know is to make that phone call and so that entire situation has to be dealt with by the dispatchers who have to assess the situation and provide information, usually through that child as you have seen today to provide the assistance because they are the only ones that are around until the help can get there, that is such a big deal that is part of the reason why we play you these calls so you understand on the opposite side of that call is often times when people call this making a determination as to who is best to come and help with the
Come on up here, lets have everybody get a look at you. [ applause ] okay, let me tell you about what patricia did for us for the city. On march fourth, at 6 25 p. M. , Public Safety dispatcher patricia marcuchi. Received, i am just waiting for her to look at me mean and say that they said it wrong. Received a call from a 9yearold boy named jason, now he called 911 that day and he reported his grandfather who was having an asthma attack. During this call, she provided jason can medical instructions and assistance and most importantly comfort and reassurance. There is an added level of difficulty for her in that jason was translating for adults who only spoke chinese. Even under these difficulty situations they worked to help to insure a successful out come. Unfortunately he and his family were unable to join us today. But that is not going stop us from celebrating the fine work of this City Employee and the job that she did to save the lives here in our city. So we will take a brief mo
Act of heroism on this tenth day of april, the year of 2013, and i know that you may have had to miss a Little School to be here but we are excited that you are here and we welcome you as one of San Franciscos heroes. Thank you so much. [ applause ] now hold this up so people can see that picture. There you go. I also want to recognize, kim, for a very similar act of taking the phone call, and working with this young person, to help make sure that we had a positive out come and kiante your mother is here in the audience and here we go, we have a one extra audience member because of kiante. And so kim, as the San Francisco city 911 dispatch hero, this also is in recognition for your response, while assisting a child in an emergency situation. That takes a lot of work to make sure that you understand and you get the information, and this was the best turn out that we could have expected. And it makes all of us proud that you are standing here and representing the very finest of San Franc
Emergency situation. That takes a lot of work to make sure that you understand and you get the information, and this was the best turn out that we could have expected. And it makes all of us proud that you are standing here and representing the very finest of San Francisco employees, thank you very much. We also have medals for both of them as well. Lets give them all a big round of applause. [ applause ] i am back up, all right. So now, i have another certification and another challenging opportunity for us. Am i pronouncing it correctly . Because you know that i will mess up the pronouncation in a minute. Matricia, is that right . Yes. Come on up here, lets have everybody get a look at you. [ applause ] okay, let me tell you about what patricia did for us for the city. On march fourth, at 6 25 p. M. , Public Safety dispatcher patricia marcuchi. Received, i am just waiting for her to look at me mean and say that they said it wrong. Received a call from a 9yearold boy named jason, now
I am back up, all right. So now, i have another certification and another challenging opportunity for us. Am i pronouncing it correctly . Because you know that i will mess up the pronouncation in a minute. Matricia, is that right . Yes. Come on up here, lets have everybody get a look at you. [ applause ] okay, let me tell you about what patricia did for us for the city. On march fourth, at 6 25 p. M. , Public Safety dispatcher patricia marcuchi. Received, i am just waiting for her to look at me mean and say that they said it wrong. Received a call from a 9yearold boy named jason, now he called 911 that day and he reported his grandfather who was having an asthma attack. During this call, she provided jason can medical instructions and assistance and most importantly comfort and reassurance. There is an added level of difficulty for her in that jason was translating for adults who only spoke chinese. Even under these difficulty situations they worked to help to insure a successful out c