that is customer facing, never. and i thing from my perspective, i built a business. a lot of considerations are your biggest build is your feet on the street or sales organization. many times the fastest path is a contract sayles organization. don t do it. don t you want your brand, your permit, our company and what you stand for to be something that you directly own. but it is so expensive. but it s worth it. be deliberate and build it for your own people. similarly, not only from a sales perspective but even your customer support function, i used to every month spend a day sitting on our phones. i do that too. a by-the-minute pulse of the company. we outsource them. it is our greatest insight to be nimble, to be responsive to customer needs and frankly to build the best business. all right. good to talk to both of you. thank you.
business that is customer facing, never. i think from my perspective as i built a business. a lot of considerations are the biggest build on street or sales organization, many times the fastest path is a contract sales organization, don t do it. don t you want your brand, your personality and your company and what you stand for to be something that you directly own? it s so expensive but it s worth it. but move be deliberate and build it for your own people similarly i ll say not only from a sales perspective but even your customer support function, i used to every month spend a day sitting on our phones. i did that too. because what is a better source of the real like by the minute what s happening impulse of the company than to do that but we almost consider them necessary and we outsource them, which it is our greatest insight to be nimble and be responsive to customer needs and frankly to build the best business. good to talk to both of you,