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Not a fair process : Inside look at hearing to fight high water bill

Houston water customers are starting 2024 just as drained as they were in 2023, trying to resolve inaccurate and unexplained water bills. Investigative reporter Amy Davis is giving you peek inside a water customer’s administrative hearing to dispute his big bill.

Houston City Council unanimously approves relief to high water bills

Houston City Council unanimously approves relief to high water bills
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Houston woman says water bill reached $10K, claims she never received usage alert

Family fights water bill for a home that was demolished 20+ years ago

Imagine getting a water bill for a home that hasn’t existed in more than 20 years. That’s what happened to one family in Shady Acres. They reached out to KPRC 2 Investigates feeling ‘DRAINED’ after trying to resolve a growing bill with the Houston water department for a year!

Homeowner receives unexplainable $4K water bill after moving into newly-built home

Inaccurate water bills for thousands of dollars. The city said it doesn't know how it happened. You deserve a better answer. Our KPRC 2 Investigation into water bills leaving you 'drained' continues.

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