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Transcripts for BBCNEWS The Dark Side of Direct Sales 20240604 02:51:00

yeah, then we get into a murky area where you ve signed a contract which says that you re not an employee and clearly, this business will be saying you re not an employee. but luke says there is something young people can do to challenge this bring a claim. it seems to me, from what i ve seen, that they would have the right to go to an employment tribunal and say, i want my national minimum wage. i want my holidays, whatever it may be. and they would have a right to bring that claim. who is ultimately responsible, then, for these young people? legally, it s going to be the directors of these specific individual businesses that sign up with the young people in these sales agreements. and that s probably, legally, where the buck stops. this is the only agreement i ve seen that has the credico logo on it. what do they get out of distancing themselves from these companies?

Transcripts for BBCNEWS The Dark Side of Direct Sales 20240604 16:47:00

if you re an office owner, they pay the commissions to the salespeople and they even choose the wording of the agreements that you have to sign when you join up to one of their linked sales offices. the weird thing is, though, the people i ve spoken to don t actually seem to know that much about credico. i mean, i understood credico was involved but i didn t really understand what credico was. i m not sure i still do understand, like my understanding is, like, companies go to them to promote their product or something like that? the way it s described to us is credico is like uber. so, we were the taxi drivers and the passengers are the clients. so, credico would connect us and the clients together, they would give us the training materials and they would act as a go between. we saw them every two months, something like that, they go and make sure that we haven t burnt the place down. like, that s it was very rare, if ever. we saw the clients a lot more. and then i saw this line in

Transcripts for BBCNEWS The Dark Side of Direct Sales 20240604 16:52:00

to an employment tribunal and say, i want my national minimum wage. i want my holidays, whatever it may be. and they would have a right to bring that claim. who is ultimately responsible, then, for these young people? legally, it s going to be the directors of these specific individual businesses that sign up with the young people in these sales agreements. and that s probably, legally, where the buck stops. this is the only agreement i ve seen that has the credico logo on it. what do they get out of distancing themselves from these companies? they reduce the risk of liability to credico. seems to me they may be encouraging people that work with them to set up a series of separate companies which are then in the firing line if anyone wants to claim, based on their employment rights, so it s a clever move.

Transcripts for BBCNEWS The Dark Side of Direct Sales 20240604 13:46:00

with more than 100 sales companies in the uk network, the owners have usually started out as salespeople themselves and worked their way up through the system. but it looks like there can be strings attached. i m looking at documents about a recent court case involving credico, and this says they choose the accountants that you have to use if you re an office owner, they pay the commissions to the salespeople and they even choose the wording of the agreements that you have to sign when you join up to one of their linked sales offices. the weird thing is, though, the people i ve spoken to don t actually seem to know that much about credico. i mean, i understood credico was involved but i didn t really understand what credico was. i m not sure i still do understand, like my understanding is, like, companies go to them to promote their product or something like that? the way it s described to us is credico is like uber. so, we were the taxi drivers and the passengers are the clients. so

Transcripts for BBCNEWS The Dark Side of Direct Sales 20240604 02:51:00

this piece of paper, what can i do in that event? yeah, then we get into a murky area where you ve signed a contract which says that you re not an employee and clearly, this business will be saying you re not an employee. but luke says there is something young people can do to challenge this bring a claim. it seems to me, from what i ve seen, that they would have the right to go to an employment tribunal and say, i want my national minimum wage. i want my holidays, whatever it may be. and they would have a right to bring that claim. who is ultimately responsible, then, for these young people? legally, it s going to be the directors of these specific individual businesses that sign up with the young people in these sales agreements. and that s probably, legally, where the buck stops. this is the only agreement i ve seen that has the credico logo on it. what do they get out of distancing themselves from these companies?

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