Equinix Named a Leader in 2021 IDC MarketScape Report for Worldwide Datacenter Colocation and Interconnection Services indiaeducationdiary.in - get the latest breaking news, showbiz & celebrity photos, sport news & rumours, viral videos and top stories from indiaeducationdiary.in Daily Mail and Mail on Sunday newspapers.
1h | Melanie Mingas Sinch has unveiled its worldwide API for business messaging through Instagram.
Sinch was granted early access to the Messenger API for Instagram, which enables brands to have scalable conversations with their customers using Instagram DMs or Stories, facilitating engaging user interaction and enhanced customer support.
It means businesses and brands can now access and use Instagram DMs or Stories for customer engagement at scale via Sinch s omnichannel messaging gateway.
“Instagram is a powerful channel that lets businesses engage with their customers in a simple, secure and effective way,”, said Eduardo Henrique, Sinch’s chief business development officer.
Authentication - which are powered by the single, integrated Vonage Communications Platform (VCP), the report notes the Company s ability to offer expertise across a broad range of verticals, including regionally specific regulatory and compliance knowledge. The report also highlights the power of the VCP strategy and its comprehensive platform with a modern microservices-based architecture that allows customers to leverage a broad range of communications solutions. With the strength of the Vonage Communications Platform, Vonage is well positioned to provide businesses undergoing digital transformation with intelligent, reliable and scalable regional or global customer engagement solutions, said Courtney Munroe, Vice President, Worldwide Telecommunications Research for IDC. This is the second time Vonage has been named a Leader in the IDC MarketScape for CPaaS, which is a testament to its Communications API platform and offering, as well as its ability to innovate the ways in w
iTWire Monday, 10 May 2021 23:12 8x8 Named a Major Player in 2021 IDC MarketScape for Worldwide CPaaS
Shares Dejan Deklich, Chief Product Officer at 8x8
COMPANY NEWS: Cloud communications platform provider 8x8 (NYSE: EGHT) has announced it has been named a Major Player in the
“The CPaaS market remains one of the fastest-growing IT segments, benefiting from a surge of adoption as organisations drive digital transformation and customer engagement requirements. Enhancing the customer experience by leveraging voice and digital channels has become a critical component for building brand recognition,” said Courtney Munroe, Research Vice President, Worldwide Telecommunications Research at IDC.
“8x8 was recognised as a Major Player in the IDC MarketScape for Worldwide CPaaS, and should be considered by organizations requiring a broad range of integrated cloud communications, contact centre and CPaaS capabilities with reliable global support.”
by Special May 5, 2021 .
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RALEIGH – Bandwidth (NASDAQ: BAND), a leading global enterprise cloud communications company, has been named a Leader for the second consecutive time in the IDC MarketScape: Worldwide Cloud Communications Platform (CPaaS) 2021 Vendor Assessment (doc #US46746221, May 2021).
“Bandwidth stands out in the rapidly growing CPaaS market because of its unique position in this segment,” said Courtney Munroe, IDC’s Group Vice President of Worldwide Telecommunications Research. “The company has established a reputation as a reliable, scalable platform for a diverse array of cloud providers. With its recent acquisition of Voxbone, a CPaaS operator with a presence in 60+ countries, Bandwidth now has a global footprint to deliver an expanded API portfolio. This makes them a