Rural Americans, who die by suicide at a far higher rate than residents of urban areas, often have trouble accessing mental health services. While 988 can connect them to a call center close to home, they could end up being directed to far-away resources.
The 988 line is the centerpiece of a nationwide effort to unify responses to Americans experiencing mental health crises. But many people, especially in rural areas, will continue to find themselves far from help if they need more support than operators can offer.
The National Suicide Prevention Lifeline's 988 phone number, which launched July 16, was designed as a universal mental health support tool for callers at any time anywhere.