Back them in that score 100 . All right, fine. Let me ask you this, administrator, when will performance assessments using the new metrics begin to be used, and will any aspect of the performance evaluation process change to track performance over time rather than performance on a single test . In other words, how are you going to ensure tsos are at the top of their game every day not just when job performances are happening . Those are already changed. They have been explained and announced to the workforce. All right. Finally, let me ask you, how will you balance wait times with a focus on security and ensure security considerations dont give way when balanced against increased weight times during busy travel periods like the upcoming Holiday Season . Well, we are seeing increase in wait times. Not significant. One, i wanted to grow this trusted traveler population in a short way, which is a true vetted population. We are working very hard both with the current vendor, who you may ha
Thirdparty contractor. We recruit from all walks of life. I have people with ph. D. S who are front line screeners, who have retired and come back into the workforce. People with music degrees. All walks of life. As you might expect in a workforce of 44,000 screeners you have a broad range of people at all ages. One last question because my time is almost up. If we were to interview 100 folks who had left, not for calls but just left, what would be the dominant reason they cited . Either their expectations werent met or they lost interest. Why do folks leave . Well, ill give you some thoughts i have. Because i havent done those interviews myself. I think it is probably a combination effect. You always have some people who justify it is not their job for them and they move on. Lets address some of the concerns you have with morale. Not feeling like youre doing the mission you thought you would be hired to do. If im a screener and i think it is about effectiveness and screening properly
I think you can never market that enough. But i do believe it really comes down to understanding that were all in the same system together. We have different roles to play. But we can play those roles in a complementary fashion. The airlines have been working very hard to enforce the one plus one rule, meaning the one carryon bag and one handbag or briefcase. Their challenge is, well, its not my business 0 address their Business Models, but i can tell you its just a fact that a lot more stuff is arriving, its packed more full of things, people have electronics in there. Screeners have to be very aten ive. But you knew it had the potential to put more pressure on the screeners. I think that would have been the expectation. Do we have a mechanism Going Forward . Absolutely. En and the airlines have worked closely together. Both sides have to be aware of the impact of the decisions they make. And im as interested in the decisions, in the Business Models of the Airline Industry and how it
Before we leave you tonight, quite possibly the dumbest and most dangerous marketing move in american history. This is what all around pizza in Virginia Beach is offering customers. All they have to do is show me that theyre carrying a weapon, or they can show me their concealed weapons permit, and they can get the discount. Imagine a restaurant packed with people, families, children, all carrying firearms. What could possibly go wrong with that . To which i say, you, sir, are a complete and utter idiot. That is all for us tonight. Now, ac 360 with wolf blitzer in for anderson cooper. Thanks, piers. Good evening, everyone. It is 10 00 p. M. Here on the east coast. Im wolf blitzer in for anderson cooper. Tonight, a diamond heist straight out of an action movie script, thiefs in belgium make off with 50 million in diamonds in just minutes. A highly choreographied heist. Now the question, who done it . Also ahead, a followup on a 360 investigation involving a Veterans Hospital contaminate
Are under intense scrutiny and we really do overshare. And yes, might seem strange for a journalist to be complaining about the loss of mystery, but while knowing the truth is important, to me its legend that makes life so exciting. What will the future think of our era . Theyll have no one to hold up as a legend. Theyll see all the warts and nastiness and infighting and, ah, thats sad. Anderson cooper 360 starts right now. Erin, thanks. Im wolf blitzer filling in for anderson cooper. Tonight, a diamond heist straight out of an action movie script. Thieves in belgium make off with 50 million in diamonds in just minutes. A highly choreographed heist now the question who done it . Also a followup on a 360 investigation involving a Veterans Hospital, contaminated water and multiple cases of legionnaires disease. Tonight just how widespread the outbreak was and why there are accusations of a coverup . Were keeping them honest. But we begin with the murder charge thats captivated and horrif