Nasdaq. Now, here are the negative for stocks today. Dr. Fauci suggesting a lockdown christmas. Why . With all the traveling and celebrating we did over thanksgiving, its expected to produce a new round of infections that will in turn require a new round of restrictions. Well have more on this throughout the show. I get the impression were being treated like children, punished for celebrating our national holiday, but dont get me started. One more item. The biden team takes shape, very similar to the Obama Biden Team that left Washington Four years ago. Neera tanden could go to the budget office, Jared Bernstein expected to become a president ial adviser, he was Vice President bidens chief economist, and back to the future . Sure looks like it, doesnt it . On the show today, the priceline ceo offering deals to get people back to travel. The waffle house ceo, hes pounding the table, keep dining rooms open, hes pleading. And mrs. Fields cookies, their ceo somehow has to replace the reven
He seems to be unmuted. There were problems. Commissioner scott are you unmuted thank you everyone for being patient. Well cap up with our technology. Can you hear me now . Yes. I heard everyone in test mode. Steven, can you hear me . Yes. Thank you very much. As the board is aware we annually engage in a selfevaluation for the board of directors and also an annual evaluation of the executive director. The Governance Committee met a week ago to review both documents as well as a time line for both processes. As you know, we initiate the selfevaluation first and then follow that four weeks later or so with the executive directors evaluation once we received the executive directors selfevaluation. In reviewing both documents, we did not make any changes in the executive director document. We did modify in the board selfevaluation document a couple of questions. We eliminated one question and we modified the wording on another. So those changes are contained in the attachments sent out in
We assigned them and put them in our return to work so we can provide better visibility and Better Customer Service to our employees. It was interesting to note that from march to october, during the covid19 shelterinplace, really intense period, they return to work team has respond to over 9000 emails from march to october. In october alone, have responded to 425 calls. For fy 19 and and 20 they responded to 5500. Thats is a staff of six people who done that. Its interesting, i heard lot about staffing and you mention that one of the things was the shortage in staffing. There has been and the team has been dedicated to make sure to try to provide enhanced customer service. One things that we have been committed is communicating. I hear lot about communicating, making sure there are updates. We sent over hundred emails about benefits and telecommuting, employees went to shelterinplace, what about their laptop, how did they get supplies, can they take equipment from their office. Benefi
We have concerns about the accountability section of the plan. Specifically the lack of clarity around how feed paback will wor. Furthermore, we would like to see key indicators and metrics for successful implementation of the Racial Equity action plan shared at the beginning of each quarter with various Infinity Groups within the agency. Thank director borden for your comments. Sfmta executive team and our m. T. A. Board of directors on the implementation of the plan including proactive plan to report on key indicators and metrics as well as the opportunities to address challenges within the plan as they arrive. We know this is a draft. We might have to pivot. We want to make sure that Infinity Groups are part of that conversation in office of engagement. We are supportive of the plan and ensure right processes in place to ensure effective implement takes. Director tumlin, you mentioned you havent been able to meet with all at the groups. We to look forward to you attending your first
He seems to be unmuted. There were problems. Commissioner scott are you unmuted thank you everyone for being patient. Well cap up with our technology. Can you hear me now . Yes. I heard everyone in test mode. Steven, can you hear me . Yes. Thank you very much. As the board is aware we annually engage in a selfevaluation for the board of directors and also an annual evaluation of the executive director. The Governance Committee met a week ago to review both documents as well as a time line for both processes. As you know, we initiate the selfevaluation first and then follow that four weeks later or so with the executive directors evaluation once we received the executive directors selfevaluation. In reviewing both documents, we did not make any changes in the executive director document. We did modify in the board selfevaluation document a couple of questions. We eliminated one question and we modified the wording on another. So those changes are contained in the attachments sent out in