Even as the government expanded aid programs, many people faced barriers to using them. That problem is now being addressed with apps and streamlined websites.
The stories we have collected in this ebook, “The Clean Slate,” are about how technology — and smart people — can reduce or eliminate barriers to economic mobility. For example, Code For America developed an algorithm that systematically identifies and scrubs the records of those convicted of crimes that are no longer crimes in today’s world. Durham County, North Carolina, combed through thousands of court records to waive $2.7 million in traffic debt from violations that date back to the 1980s, putting an estimated 11,000 drivers back on the road. In other words, these stories are about groups or individuals who confronted mundane, bureaucratic problems that caused outsized harm and yet were absolutely solvable. We hope reading about simple fixes like these inspire you to implement something similar in your own city. This series was generously funded by the Solutions Journalism Network. Thanks to our authors Roshan Abraham, Cinnamon Janzer, Sa