Coates Group webinar addresses future trends, disruptors in customer experience
Customer s expectations are constantly changing as disruptive trends and technologies enter the market. During a live webinar, , Wes Fagan, chief experience officer, Coates Group and Rob Cervetto, experience designer at Coates Group discussed future trends, disruptors and how they re changing the landscape of customer experience.
Image via iStock.com
March 5, 2021
Customer s expectations are consistently evolving, especially in our new reality of social distancing and COVID-19 rules. Some of the trends influencing experiences include development in customer footprint, more immersive interactions, transformations in business operations and more, which are all disrupting businesses operations.
Digital signage podcast: Uncovering future trends, disrupters
digitalsignagetoday.com - get the latest breaking news, showbiz & celebrity photos, sport news & rumours, viral videos and top stories from digitalsignagetoday.com Daily Mail and Mail on Sunday newspapers.
Webinar to address future trends, disrupters in customer experience
digitalsignagetoday.com - get the latest breaking news, showbiz & celebrity photos, sport news & rumours, viral videos and top stories from digitalsignagetoday.com Daily Mail and Mail on Sunday newspapers.
Coates Group
Wes Fagan is the Chief Experience Officer at Coates Group. In his role, Wes leads a global team focused on inventive research and development that collaborates with the product groups, designers, engineers, thinkers and designers to create cutting-edge technologies to define the customer experiences for Coates s end customers. In addition to creating and leading Coates innovation and experience incubator, Wes also oversees the global brand and marketing teams.
With over 16 years of experience living and breathing in the digital and product design landscape, Wes has held senior leadership positions across a multitude of sectors including fintech, management consulting, financial services, telecommunications, product design, experience design strategy, service design, advertising, and branding.
Deason mansion
Ex-San Diego mayor Kevin Faulconer, facing a daunting array of well-heeled Republican challengers to his bid to become governor in the face of a possible recall of Democratic incumbent Gavin Newsom, has hit the money circuit.
State disclosure records show that Faulconer s just-created gubernatorial exploratory campaign committee raised a total of $501,200 from January 12 to January 27 of this year, with many of the donors hailing from the super rich reaches of La Jolla and Rancho Santa Fe.
Kelly Burt, chairman and CEO of Price Self Storage, a real estate mogul who took part in the closed-door kingmakers meeting that picked Faulconer to run as the GOP insiders choice for mayor after the scandal-caused fall of Democrat Bob Filner in 2013, gave his longtime ally $64,800 on January 21. Burt s wife Laurie did the same.