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Citizens Advice Bureau To Deliver 20,000 Submissions To Auckland Council

Citizens Advice Bureau will deliver 20,000 petition signatures and feedback from signatories to Deputy Mayor, Desley Simpson, at 12:30 pm today, 135 Albert Street, Auckland CBD, as submissions to Auckland Council on its Draft Budget 2023/2024 consultation. .

Government s digital-first Approach To Delivering Public Services Failing Most Vulnerable

Wednesday, 14 July 2021, 10:17 am As the Government prioritises their online services, they are leaving some of the most vulnerable people in our communities behind. Citizens Advice Bureau has been a proud part of the community for more than 50 years, helping hundreds of thousands of people annually. In our work with clients, we have seen it getting increasingly hard for people to access a human face to our public services and we’re really worried by where things are headed. Our over 2,000 volunteers, operating across the country, equip people with information, advice and support. Part of our role is to help people know the government services that

Citizens Advice Bureau Delivers Its Digital Exclusion Petition To Parliament

signatures calling on the Government to take urgent action to ensure that public services are accessible to all, recognising that a ‘digital first’ approach does not work for everyone. The CAB highlighted that this is about making sure that vulnerable people in society are not left behind in the rush to digitally transform public services.  The petition was received by Hon Dr David Clark, Minister for Digital Economy and Communications, along with a raft of Labour and National party MPs who turned out to support the cause. The Minister stated that the Government expects that its own services will be provided in a range of ways, but acknowledged that

CAB Wants Super-sleuths With Online And Real Time Attitude

Thursday, 8 April 2021, 3:21 pm Citizens Advice Bureau Whangarei is looking for new volunteer interviewers with the savvy to find the answers to any imaginable question. They don’t need people who know it all, just people who know how to find it all. Co-ordinator Moea Armstrong said the voluntary role is becoming increasingly demanding as clients arrive with complex and interlinked issues. Untangling these one by one and helping people move on is a valuable addition to the social service network in Whangarei. “We were once known as just a referral agency, but we do a lot more these days. We would love to hear from people willing and able to

The Citizens Advice Bureau Has Helped People Navigate Through A Period Of Uncertainty – A Tale Of Two Volunteers

Tuesday, 9 March 2021, 7:13 am (Left to right; Callum and Louise, Citizens Advice Bureau volunteers, sharing a moment at an event) The town of Wellsford | Whakapirau is the northern-most town in the Auckland region and sits midway between Auckland and Whangarei. Among its friendly residents are Callum and Louise, volunteers with the Citizens Advice Bureau. Louise began volunteering for the CAB in 1986 and celebrated her 35th year as a volunteer. “I was one of the originals, when the bureau opened. It was an opportunity for me after years of being a nurse, and it was one way of serving my community”, says Louise.

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