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Taco Bell, A&W CEOs among those sharing 2020 lessons learned
Granted, there s not much to love, let alone like about 2020 in the restaurant universe or elsewhere. But under the heading of pain so often bringing gain, we checked in with QSR chiefs about what they ve learned this year and how it is changing their moves going forward.
Photo: iStock.
Among restaurant service categories, quick-service has fared better than most this year of the pandemic, thanks to this service category s light-on-its-feet approach that emphasizes speed and convenience over the many factors involved in dining in a restaurant, per se.
But it would be giving short-shrift to simply say that quick-service restaurant leaders have not been severely tested and maybe even a little traumatized by the dramatic dips, dives and disappointments the virus has brought on the industry in the last 10 months or so.
Photo: Provided.
Dec. 16, 2020
Golden Chick will officially open its 200th location Thursday in Allen, Texas, featuring a swag bag for the first 200 guests at the Baumgartner Way location, a news release said. The restaurant is a step in the brand s pursuit of 500 locations by 2030. We are humbled to have opened 16 locations this year leading us to this achievement, Golden Chick President Jim Stevens said in the release. As a family-oriented restaurant with a 50-plus year heritage, we are thrilled that this day has come. Our brand wouldn t be where it is today without all of our hard-working team members and dedicated franchisees. Now we will continue pushing forward toward our overarching goal of reaching 500 locations by 2030.