In the near future, mobile messaging is set to become a leading platform that enables brands to provide deeply personalized experiences for both digital and in-person commerce.
Clickatell, a Chat Commerce and business messaging leader, conducted research on customer service trends and preferences for travel and retail and identified that brands that personalize both their digital and in-person commerce experiences can generate more meaningful and lasting customer relationships. In 2023, mobile messaging will emerge as the ideal channel to create these holistic […]
Mobile messaging has a role to play in digital commerce it-online.co.za - get the latest breaking news, showbiz & celebrity photos, sport news & rumours, viral videos and top stories from it-online.co.za Daily Mail and Mail on Sunday newspapers.
Clickatell (www.Clickatell.com), a Chat Commerce and business messaging leader, conducted research on customer service trends and preferences for travel