Trade Voice: Dr Matthew Connell, director of policy and public affairs at the Chartered Insurance Institute, outlines the everyday steps people can take to
Insurers that implemented EDI practices and policies have reported increases in employee engagement levels and improvements in creativity and innovation.
The Financial Ombudsman Service intends to change the way it records the number of complaints against insurance companies, in a bid to encourage more businesses
Trade Voice: Tim Groves, programme development and partnership manager at the Chartered Insurance Institute, considers ways to bridge the gap between the risks