industrial relations issues as well, which have been really quite severe and not being able to have drivers doing rest day working. the department for transport also clear that its decision to bring the operator under government control doesn t mean it s a quick fix. it s not a silver bullet. so i think the interesting question is, what will this mean for passengers? no interruption to services, by the way. things should continue as normal. but will there be an improvement? i m not sure there s a clear way of huge improvement over night, but the government has said it s a clear chance to reset relations between the company and its passengers and its staff, so passengers will definitely be looking out for improvements. first group, which owns transpennine, has said it is disappointed this morning. said it is disappointed this morning- said it is disappointed this morninu. , . , ,, morning. yes, temporary special measures. morning. yes, temporary special measures. if morning. yes, te
this key wreck the money was good, but i could not get there. messing up people s life. hello, steve in manchester. what about you? yes, i have a similar story. steve in manchester. what about you? yes, i have a similarstory. i yes, i have a similar story. i travel yes, i have a similar story. i travel from yes, i have a similar story. i travel from manchester to stevenage travel from manchester to steve nage on the travel from manchester to stevenage on the same journey every week. i think on the same journey every week. i think it on the same journey every week. i think it is on the same journey every week. i think it is probably twice this year that the think it is probably twice this year that the trains have been off either one way that the trains have been off either one way or that the trains have been off either one way or the other way and it is the impact one way or the other way and it is the impact it has on my work. yesterday, the impact it has on my work
that we an acceptable ethic that it is ok that we don t turn up with the trains that we don t turn up with the trains. that is ok, and it is not. it trains. that is ok, and it is not. it is trains. that is ok, and it is not. it isjust trains. that is ok, and it is not. it isjust something that trains. that is ok, and it is not. it is just something that the trains. that is ok, and it is not. it isjust something that the train people it isjust something that the train people find acceptable and it just isn t, people find acceptable and it just isn t, and people find acceptable and it just isn t, and it has to change. that isn t, and it has to change. that is isn t, and it has to change. that is a isn t, and it has to change. that is a very articulate response from you, i mean, the fact that you have to buy a car, but the highlight of your core has been when you went. he sighs.. that sums up how many people feel about this! you are being driven into a horseless carriage
yourself and it s exactly what you said yourself. you get to the station, cancellation, cancellation, no explanation, nobody actually there when explanation, nobody actually there when there are staff standing around pretty when there are staff standing around pretty much not doing a great deal, saying pretty much not doing a great deal, saying we pretty much not doing a great deal, saying we apologise for this. you can t blame saying we apologise for this. you can t blame them saying we apologise for this. ym. can t blame them either, they are can t blame them either, they are doing their best of those people. they are, it is not their fault, doing their best of those people. they are, it is not theirfault, but they are, it is not their fault, but if they they are, it is not their fault, but if they are they are, it is not their fault, but if they are the face of the company, they could if they are the face of the company, they could at least say sorry that you are