Digitalisation is increasingly seen as a key solution to many of the issues experienced in the hotel sector. From tackling staff shortages and dealing with inflation, to garnering more direct bookings and securing deeper relationships with guests, digital solutions have a silver bullet potential for the sector. But what types of digital solutions are hotels focusing on, and what cultural shifts are needed within hotels for digitalisation to flourish?
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STAY Builds for Growth with Infor
Disruptive serviced apartments provider goes live on Infor HMS for luxury London property
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LONDON, March 3, 2021 /PRNewswire/ Infor today announced that luxury serviced apartments provider STAY has deployed Infor HMS property management system for its 169 apartment properties in Camden, London. The application will help deliver customer service excellence and provide a platform for new processes including flexible, contactless check-in.
Following a thorough review of the market, Infor was chosen based on specific invoicing capabilities for the extended stay sector, deep domain expertise within the hospitality industry (including references with Fraser Suites) and the ease of integration with other systems.