Philadelphia residents who owe more than $1,000 to the Philadelphia Water Department could be facing utility shutoffs on Wednesday as the company has ended an.
The Philadelphia Water Department is resuming residential shutoffs for nonpayment on May 31. It has a new program, Raise Your Hand, that offers help to customers at risk of losing water service.
Before a chemical spill threatened to contaminate Philly’s water, 42% of residents drank bottled water. The long-term impact of the incident on trust is “yet to be felt.”
A self-described "little old Sicilian lady" had battled the water department since 2021. City officials say residents should reach out if their bills are based on estimates, not meter readings.