right now. first, my personal apology on behalf of myself and everyone at southwest for all of this. second, a pledge to do everything we can and to work day and night to repair our relationship with you and offer some new resources that we have to get you the fastest information and fastest service possible. it is the top of the hour, 8:00eem eastern. we re glad you re with us. it is december 29th. welcome to cnn this morning. i think everyone wants an apology. i m confused because he said at one point that if you still haven t gotten your bad you could get it at no cost to you, which is you could get back at what you own. so we re talking about this apology this morning from southwest airlines. this time from the chief commercial officer brian green. this comes at 2300 more southwest flights today have been canceled and they announced new ways they are planning to help stranded customers. listen to this. you could submit a full refund request for any canceled
And the new findings tonight, after the tv chopper crash. And what they reveal. Good evening. And we begin tonight with the monster hurricane moving toward the u. S. , and tonight, millions of americans are now being told to prepare for that possibility of a direct hit. Lets get right to the pictures tonight. Authorities saying this could be the biggest Mass Evacuation ever. Hundreds of thousands of families already in their cars, racing possible path, across several states tonight. Authorities saying do not be complacent. The lines forming outside this costco near orlando. The satellite at this hour showing the scope of the hurricane, deadly already, 300 miles across. And tonight, this video just in from Hurricane Hunters flying right through the eye of the storm. And, of course, what everyone is watching, the new track just in tonight, from miami, north to charleston, up through wilmington. And now that possibility that this could spin around and hit ginger zee standing by on that. B
And the new findings tonight, after the tv chopper crash. And what they reveal. Good evening. And we begin tonight with the monster hurricane moving toward the u. S. , and tonight, millions of americans are now being told to prepare for that possibility of a direct hit. Lets get right to the pictures tonight. Authorities say this could be the biggest Mass Evacuation ever. Hundreds of thousands of families already in their cars, racing to get out of the possible path, across several states tonight. Authorities saying, do not be complacent. The lines forming outside this costco near orlando. The satellite at this hour showing the scope of the hurricane, deadly already, 300 miles across. And tonight, this videoust in from Hurricane Hunters flying right through the eye of the storm. And, of course, what everyone is watching, the new track just in tonight, from miami, north to charleston, up through wilmington. And now, that possibility that this could spin around and hit but first, abcs gi
This is nbc nightly news with lester holt. Were tracking matthew, the massive hurricane on its way to a possible punishing landfall in central florida. The storm has taken at least 25 lives in its march through the caribbean. This infrared satellite image of attention today, appearing to many as a skull, to others as an animal. Computer models show the hurricane walking a tightrope as it reaches the florida morning possibly as a category 4 storm. With palm beach among the places preparing for the worst. Al roker is watching it all for us, whats the guidance . We see nothing thats going to lessen the storm right now. Category 3, 205 miles southsoutheast of nassau, its a category 4, between melbourne and miami and continues its trek, hugging the coast. Savannah in the cone of uncertainty and by saturday evening weve got it off the North Carolina coast. Monday it starts to possibly get into a loop. So well be talking about this into next week. Here are the effects, 130mileperhour winds fo
This is nbc nightly news with lester holt. Were tracking matthew, the massive hurricane on its way to a possible punishing landfall in central florida. The storm has taken at least 25 lives in its march through the caribbean. This infrared satellite image of attention today, appearing to many as a skull, to others as an animal. Computer models show the hurricane walking a tightrope as it reaches the florida morning possibly as a category 4 storm. With palm beach among the places preparing for the worst. Al roker is watching it all for us, whats the guidance . We see nothing thats going to lessen the storm right now. Category 3, 205 miles southsoutheast of nassau, its a category 4, between melbourne and miami and continues its trek, hugging the coast. Savannah in the cone of uncertainty and by saturday evening weve got it off the North Carolina coast. Monday it starts to possibly get into a loop. So well be talking about this into next week. Here are the effects, 130mileperhour winds fo