July 27, 2021
Ameren Illinois is warning that there has been a recent spike in scam attempts in the area.
Brian Bretsch from the utility company says that they’ve seen these attempts in Pekin and Galesburg over the last several days and as many as 75 customers have called Ameren’s 800-number and five customers were duped out of a total of $3,100.
According to Ameren’s Senior Vice President of Customer Experience Mary Heger, an increase in scams including new and aggressive tactics that make it more difficult for customers to spot a scam, have been seen and customers should be on high alert for them. “Customers should especially be on high alert and should not download cash apps such Zelle to make immediate payments.”
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April 15, 2021
Ameren Illinois is reminding customers to contact 811 before doing any digging during National Safe Digging Month.
While much of Ameren’s infrastructure is visible above ground, some electric and natural gas lines run underground, and homeowners or contractors may not be aware they’re buried below a work zone.
Brian Bretsch with Ameren says that calling 811 before you dig will not only help prevent a potential accident but it’s the law.
“It’s important to call JULIE this time of the year. The weather is starting to warm up across the State of Illinois and people are looking to get outside to do some outdoor projects to cope with the pandemic. But before you stick a shovel in the yard to plant that garden or to dig a couple of holes to install a summer fence, spring fence, we want you to call 811. We want to remind customers that it is a free service and in the State of Illinois, it’s the law.”