important point, sara, is the reputational damage, the brand damage and that s harder to put dollars and cents to, but you better believe there s an impact. some people said, i have been flying southwest for decades. i m never flying it again. we ll see. you hear it sometimes those prices are irresistible. i have to admit. as one analyst told me, customers have short memories. we do in this country. i love having you on. thank you. joining me now is the managing editor at the point sky, a travel advice site. clint, we are now days into this meltdown. what should passengers do at this point when they have had things canceled, they are on southwest trying to figure it all out? what can they do? so for the next few days, don t even try to fly southwest. you want to book yourself on another airline. southwest has said it will cover reasonable costs incurred by
it s been a savage year for tesla and he hasn t guarded the flag. this is where he steps in and goes back and worries about first things first. if he s having to subsidize tesla because of losses on twitter, that doesn t make much sense, and also the brand damage that s being done, when you ve got tesla owning liberals in california who are very proud to be owning teslas for a while saying actually, you know what, i don t want anything to do with this company anymore and i m going to sell my tesla and buy an electric bmw or whatever, he s got a problem. you can spend years building up a reputation, and for companies in particular, you can spend years building a brand but you can lose that brand and reputation very quickly, and that seems to be what s happening to elon musk at the moment. he s going to have to rebuild the trust in tesla. the question will be, if he steps aside, what will happen to
expectations, younger consumers are holding brands to account when it comes to living up to what they say are their corporate values, right, and their efforts at diversity, equity and inclusion. the fact that there was silence for so many days, has that already hurt adidas, oliver? yeah, i think there has been some brand damage because they just stood still as he was making these comments. again, it wasn t like these were secret comments, they were happening in broad daylight. he was asked to apologize for them, instead of doing so he was unrelenting and he doubled down, tripled down on these remarks and so, yeah, i think adidas standing still for so long didn t do them any favors. oliver darcy, christine romans, appreciate it. thank you both. some sad news to report just into cnn. the former defense secretary ash carter has passed away at the age of 68. he suffered a sudden cardiac event. he served under president obama from 2014 to 2017 and more
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stories and passing them on to the sun and i would appear in the newspaper. let s get reaction to this, your instant reaction? this is an absolute this, your instant reaction? this is an absolute disaster this, your instant reaction? this is an absolute disaster for this, your instant reaction? this is an absolute disaster for rebekah l an absolute disaster for rebekah vardy an absolute disaster for rebekah vardy. what makes it even more tragic vardy. what makes it even more tragic is vardy. what makes it even more tragic is that four times coleen rooney tragic is that four times coleen rooney tried to settle this case. the judge rooney tried to settle this case. the judge told her that the case should the judge told her that the case should be settled but she s carried on, should be settled but she s carried on. she s should be settled but she s carried on, she s suffered terrible brand damage on, she s suffered terrible brand damage during the course of the examinat