NBN Co pushes back HFC restart date arnnet.com.au - get the latest breaking news, showbiz & celebrity photos, sport news & rumours, viral videos and top stories from arnnet.com.au Daily Mail and Mail on Sunday newspapers.
By Ry Crozier on May 17, 2021 3:22PM
Customers left waiting for connections.
NBN Co has delayed the restart of new hybrid-fibre coaxial (HFC) orders, this time due to problems with a backend system used to assign new connection and assurance jobs to contractors.
The company initiated a pause on new HFC orders at the start of February due to the global chip shortage, which left the company without an adequate supply of network termination devices (NTDs) that are installed at customers’ homes.
The further delay is due to well-publicised problems with a new workforce scheduling system and mobile app introduced by NBN Co uses to assign connection and assurance - repair - jobs to its contractor workforce.
NBN Coâs âsoft capâ leaves retailers cold
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But the state-owned corporation â tasked with building and operating the national broadband network â remains unable to satisfy retailers, which have again argued for a more drastic overhaul of its wholesale pricing model.
NBN Co says the higher-than-projected spending was a result of it connecting more homes to the network in the 2020 financial year than expected.Â
James Alcock
The latest flashpoint has emerged after NBN Co released the second paper of its pricing review on Wednesday morning, following months of industry feedback. While major retailers like Telstra, Optus and TPG Telecom want the capacity charge known as âConnectivity Virtual Circuitâ scrapped, NBN Co has instead suggested a cap on the fee if telcos can meet certain criteria.
NBN Co flags data capacity charges cap for resellers arnnet.com.au - get the latest breaking news, showbiz & celebrity photos, sport news & rumours, viral videos and top stories from arnnet.com.au Daily Mail and Mail on Sunday newspapers.