southwest. of. 2800 u.s. flights already canceled today, 2500, about 90% are southwest. challenge for our flight crews being stuck in locations not where they need to be along with the aircraft. at this point we re working to accommodate our customers as best we can and offer the most options we can. cnn s lucy kafnov is in denver. i wasn t anticipating a nightmare but it is. reporter: christmas is over but for thousands of customers the travel nightmare goes on. they canceled our flight. they said they can t help us so we don t know what to do. reporter: southwest airlines at the top of the list for cancellations. the airlines ticketing counter at baltimore s bwi airport a zoo. denver s lines for the southwest ticket counter even longer. we had to wait in a line that was four hours and it was horrible. nobody is giving us a direction on what line to get in. it s a total you know what show here. reporter: for those tlieg to call to get through, good luck get
we re still in the tlhroes of this life threatening situation. good morning, everybody, it s monday, december 26th. don and kaitlan are off, i m glad to have sara sidner with us. good morning. let s talk about the death toll rising in new york from the storm. thousands of delays and cancellations impacting many air travelers many failing to make it home for the holidays. in a cruel, dangerous and shameful stunt, the white house blaming texas governor greg abbott for sending residents to the home of vice president kamala harris on christmas eve. first, though, a storm for the ages in western new york state. at least 17 weather-related deaths are being reported this morning, most in the buffalo area. governor katy hochul has requested emergency disaster relief from the biden administration. a state of emergency remains in effect. this has paralyzed so many parts of the state and the country, bringing this region to its knees. more than 12,000 customers are still wit