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Conquering Convenience: BofA s Erica Racks Up 2B Interactions - Bank of America (NYSE:BAC)

Bank of America's virtual assistant, Erica, has had over 2 billion interactions with 42 million clients since its 2018 launch, providing personalized guidance and insights.

BofA s Erica Surpasses 2 Billion Interactions, Helping 42 Million Clients Since Launch

Clients engage with the company s virtual assistant 2 million times per day for help with everyday financial needs, and the occasional joke CHARLOTTE, N.C., April 8, 2024 /PRNewswire/ More than 2.

Bank of America intros unified mobile app

Bank of America introduced a mobile app that combines five separate apps, Bank of America, Merrill Edge, MyMerrill, Bank of America Private Bank and Benefits OnLine into one experience. The goal is to.

Bank Of America s Erica Tops 1B Customer Interactions, Now Almost 1 5M Per Day

Bank Of America s Erica Tops 1B Customer Interactions, Now Almost 1 5M Per Day
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401(k) Participation is High, But Few Contribute Up To IRS Limit

Gen Z women surpass the men in accumulated retirement savings with higher account balances on average, says a new report.

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