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Bengaluru/ Mumbai (Karnataka/ Maharashtra) [India], September 2 : Medi Assist Insurance TPA Pvt. Ltd (Medi Assist), in a move to deliver superior customer experience, has launched a chatbot on WhatsApp. The ChatBot launch is one of Medi Assist's ways to serve members with a deep regard for their needs, powered with technology. The launch of chatbot on WhatsApp will empower Medi Assist members to get information on their insurance and claims instantly and any time of the day. They will now be able to download E-Cards, locate Network hospitals, download claim forms and find the nearest Medi Assist office for assistance through WhatsApp. The WhatsApp chatbot is slated to get more features added in the coming weeks. Commenting on the launch, Nikhil Chopra, Chief Business Officer at Medi Assist says, "At Medi Assist, customer experience is central to all our strategic initiatives. We believe our members should be able to receive information and assistance instantly, whenever and wh

Nikhil chopraHimanshu rastogiWhatsapp chatbotLtd mediMedi assist insuranceMedi assistChief business officerChief technology officerBenefits administratorBengaluru mumbai karnataka maharashtra indiaEptember 2 medi assist insurance tpa pvt ltdNa move to deliver superior customer experienceAs launcheda chatbot on whatsapp the launch is one of medi assist 39s ways to serve members witha deep regard for their needsOwered with technology the launch of chatbot on whatsapp will empower medi assist members to get information their insurance and claims instantly any time day they now be able downloade cardsOcate network hospitalsOwnload claim forms and find the nearest medi assist office for assistance through whatsapp chatbot is slated to get more features added in coming weeks commenting on launch