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How RBI's Integrated Ombudsman Scheme Resolves Customers' Complaints? 10 Things to Know

RBI’s Integrated Ombudsman Scheme: Another significant thing to note is that the scheme adopts ‘One Nation One Ombudsman’ approach, which means that customers can file complaints from anywhere in India and they will be handled by the nearest ombudsman office.

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Financial expert Janine Starks calls for Banking Ombudsman to jointly investigate scam cases, cites 'negligence' by banks

It’s absolute negligence on the banks’ behalf and it’s an embarrassment internationally.'

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