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Authentic Leadership: Real ApologyWhen an apology is in order, how do leaders in your organization apologize?We can’t help but notice when it goes poorly. Sometimes, it’s a matter of people (or a person) not ready or able to forgive. And that’s understandable, especially when there is no attempt at restorative
Authentic Leadership: Mindful ApologyWhen an apology is in order, how do leaders in your organization apologize?We can’t help but notice when it goes poorly. Sometimes, it’s a matter of people (or a person) not ready or able to forgive. And that’s understandable, especially when there is no attempt at restorative