Leadership Development and the Art of ListeningWhat do Douglas Baker Jr., CEO of Ecolab, Fred Rogers (Mr. Roger’s Neighborhood), and former President Barack Obama have in common?Baker became CEO of Ecolab in 2004. At the time, the 80+year old company was selling industrial cleansers and food safety services to the
9 Ways to Improve Your Active Listening SkillActive listening is an important skill that a leader needs to have and practice. By being an active listener, you can make better decisions, strengthen your relationships with your team, clients, or customers, and also spot opportunities that you might otherwise miss. Active listening requires
Leadership 2023:A Shift to Self-Employment?Is self-employment right for you? Is 2023 the best time to start your own business?Questions like these are common right now. And the answer is: definitely, maybe.Many leaders, executives, and managers secretly wish that they were self-employed. When they examine past career choices, future opportunities, and
Confrontations that Create a Win-Win-WinWhat has been your recent experience with confrontations? When did you last initiate one?Confronting someone for their behavior today is no easy feat, especially when emotions are easily triggered and opinions vary. We often become quick to challenge their logic (What were you thinking?!), credibility (Where
The Art of DelegationAn alarming number of leaders suffer from the sensation that each day they are losing ground, unable to stay in front of the wave of overburdening workloads, deadlines, and expectations. The toll on productivity, morale, and health often goes unrecognized until a crisis hits.Equally alarming is that