Email and social media are staples of customer engagement strategies, but the humble text message has emerged as a powerful channel for connecting with audiences.
Gaining insights into your customers needs, preferences and behaviors allows you to tailor your products, services and customer service efforts to their requirements.
Positive online reviews, user-generated feedback, comments and content are all invaluable for building credibility and authority in your space. Take it to the next level by integrating delighted customers’ experiences with your offerings into your marketing.