During a recent webinar, industry leaders agreed that virtual-first health plans have significant potential to cut costs and improve members’ experiences if executed well. They also noted that employers are more willing than ever to adopt these types of plans.
Blue Cross Blue Shield of Massachusetts has added Eden Health, On Belay Health Solutions and VillageMD to its primary care network. The physician groups will provide both virtual and in-person care to members.
The COVID-19 pandemic normalized telehealth. Now an increasing number of insurers are offering virtual-first plans that make virtual care the default choice.
Beginning January 1 of next year, Blue Cross Blue Shield of Massachusetts will introduce a new virtual primary care option dubbed the "Virtual Care Team Feature," which enables members to receive comprehensive virtual healthcare through a team that includes dedicated primary care providers. These providers can treat certain mental health issues and provide health coaching from