Some leaders hosted engagements with the HR and leadership teams, while some looked into enhanced communication channels for employees, internal training, and more.
As a leader, it is important to speak others’ languages this may require us to sometimes go beyond the normal forms of communication we traditionally use in HR, which is absolutely fine, the leader believes.
From a dying industry, to a growing one Chee Gay Lim, Group CHRO of TDCX, shares the Group’s well-rounded talent strategy to attract and retain talent in BPO, as the wider digital economy fights for the same talent pool.
Enhancing an ombudsman channel dealing with harassment, re-looking at flexible work arrangements, increasing paid maternity and paternity leave days, and more - these leaders give us the run-down.