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Genesys Cloud Surpasses $1 Billion ARR During Q1 Fiscal Year 24

/PRNewswire/ Genesys®, a global cloud leader in AI-powered experience orchestration, today announced that the Genesys Cloud CX™ platform has surpassed $1.

Steven caseyPrnewswire genesysTony batesPaul mckayArianne burnetteJessie johnsonVasupradha srinivasanForrester researchConversation automation solutionsForrester research incContact centerDiversity accelerator programService ccaaMethod communicationsGenesys cloudForrester wave

Genesys Announces Strong Fiscal Year 2023 Results

/PRNewswire/ Genesys®, a leader in cloud experience orchestration, today announced highlights from the company s fiscal year 2023 (February 1, 2022, to.

United statesFrance generalHong kongUnited kingdomJakarta rayaJanelle dickersonJessie johnsonArianne burnetteSteven caseyTony batesPankil shethPaul mckayAmazon web servicesService ccaas marketForrester research incService ccaa

Genesys Named a Leader in Conversation Automation Solutions Report

/PRNewswire/ Genesys®, a global cloud leader in customer experience orchestration, has been named a leader in "The Forrester New Wave™: Conversation.

Brett weiglJessie johnsonArianne burnetteSteven caseyLauren thompsonCommunications specialistConversation automation solutionsNectar communicationsForrester new waveFaith bornGenesys cloudGenesys multicloud

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