Customer service center. We need to establish this is in fact a senior so we can give them the right card and pass. And then the new clipper card will be sent to that customer in the mail with a litter stating this is their free pass and how to use that pass on a daily basis. For the rtc card for the riders with disabilities those with existing rtc cards the process will be similar to the senior cards. They will just complete an Application Online or by mail or through 311 and the rtc number is required listed on top of the rtc card. Most people are familiar with this card. Much like the senior card the pass will be loaded remotely and theyll receive notice via mail that the pass is now active. If the customer is new to the program and does not have an rtc card they lrp need to visit the mta discount id office which is just across the street from sfmta Customer Service center to apply for the rtc card. This can take between four and five weeks to get approved. Once the customer is appr
Standard of care for our San Franciscos community of seniors and adults with disabilities contractors need increases in funding to be able to adequately fund these vital positions. 2015, 16 budget requests requests dos to allow agencies to pay a more equity salary level for caseworker positions. The cost would be approximately 200,000. My next point is for [inaudible]. While the final decision is delayed until later this month, we want to make sure this issue stays among your priorities. [inaudible]. Group van and ada transportation are most vital to disability population and consumers shouldnt have to pay additional fees for this critically needed service. Thank youm. And our final platform item is the cost of doing business. As not for profit providers we urge you to consider across the board cost of doing business for all non profits. This has been a long standing problem and weapon just want to continue to bring it to your attention. Wed love to see an established annual cost of do
200,000. My next point is for [inaudible]. While the final decision is delayed until later this month, we want to make sure this issue stays among your priorities. [inaudible]. Group van and ada transportation are most vital to disability population and consumers shouldnt have to pay additional fees for this critically needed service. Thank youm. And our final platform item is the cost of doing business. As not for profit providers we urge you to consider across the board cost of doing business for all non profits. This has been a long standing problem and weapon just want to continue to bring it to your attention. Wed love to see an established annual cost of doing business for all contractors. Maybe consider doing a cost of doing business increase of 4 for the year 2015 2016. We will follow up with your and you staff with a meeting. Were also willing to organize nietz an opportunity for Community Round table with the case membership and partners. We want to thank you in advance for y
Once the customer is approved for their card theyll get an application at the office or get one online and apply for the free program. Theres a list of our outreach calendar. We met with the department of aging and Adult Services staff yesterday to receive feedback. Were here this morning to present to you our process and receive any feedback and for the next two weeks, including the mt action board of directors meeting, will be meeting with different groups to make sure were doing the proper amount of outreach and if were missing anything we fill in the holeses. Besides additional outreach besides those meetings current sf registered rtc customers will be direct mail letting them know the program is approved. And the application will be on the back of that letter. Applications and fact sheets we made available at different communities and stakeholder groups. Well have newspaper ads. The advertisements will be the banners inside the bus as well in the front of the bus behind the driver
Services and also to conduct a very important outreach which we have talked about being very important. In our cases advocating for the 2015, 16 budget to increase each of the specialists currently funded from 32 hours to 40 or whatever fulltime is in their Respective Agency and to ensure those other two districts that were not assigned somebody would also have access to a worker so that would be two different agencies. The project costs that we roughly calculated is 229,927. Good morning commissioners, my name is karen garison. Im here today to talk about Case Management and services here in San Francisco. Many agencies struggle with the ability to recruit and retain qualified case managers with limited contract dollars provided by dos and their own fund raising efforts. Agentcyies are competing against county funded positions that are paid at a much higher rate. Along with the stringent hiring requirements it has become increasingly difficult to identify and employ qualified candidat