Photo: Beekeeper
It may be a new year, but it is far from business as usual for those working in the hospitality industry. According to new data released from the U.S. Department of labor, 498,000 employees were laid off from their jobs in the leisure and hospitality sector in December 2020.
The Washington Postreports that of those, about 75% were employees at restaurants and bars, and nearly 4 million leisure and hospitality jobs have been lost since February 2020, according to economists.
One of the biggest lessons learned last year was that communicating with hotel housekeepers, laundry workers, roomservice attendants, wait staff, bartenders, valets, bellmen, and countless others who were either furloughed or employed but not on premises was extremely difficult since company emails for frontline workers do not typically exist. Amidst the turmoil, finding time to place phone calls to employees or snail mail them unemployment forms and other documents was
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