The hearing will come to order. It isored to impossible to ignore the public outcry with incidents that have involved passengers, as recently as yesterday. One of the most widely reported was that chicago would united flight 3411. And lots of lessons to be learned and im sure well hear what those lessons learned, both with the airport and the airline and the industry, are today. In looking at what happened, i, along with and senator nelson, really sent an immediate letter, and that said the last thing paying Airline Customer should expect is to be physically taken off an airline. The purpose of the hearing is to follow up on the letters we sent , the responses we got, and to find out what went wrong and how to make sure this doesnt happen in the future. This is a year when faa reauthorization needs to occur between now and september 30. And part of this hearing is to determine whats going to be taken care of without the congress and what needs to be taken care of in the federal law its