Senior Editor New survey report from Piplsay found that 54% of Amazon Go shoppers rate their experience in those store as “excellent.
So far, so good for Amazon Go, at least when it comes to consumer experiences.
A new survey report from consumer insight provider Piplsay found that 54% of Amazon Go shoppers rate their experience in those store as “excellent,” with 35% rating the experience as “good,” 7% as “not very good” and 4% as “bad.”
The Piplsay survey was conducted nationwide in the United States from Feb. 19-21, and the findings are based on 30,166 online responses from individuals aged 18 years and older.
As demonstrated by the Amazon Go store that opened in the e-commerce operator s hometown of Seattle, the main feature of the concept is the Just Walk Out technology that is, cameras, sensors and software that enable customers to be automatically charged for purchases without wasting time in checkout lanes or going throu
Piplsay poll finds 59% see Go cashierless stores as threat to Walmart, Kroger
Though not a direct supermarket competitor, the cashierless Amazon Go stores generate a high level of interest among Americans and could become a heady rival for the food retail dollar, according to new research from consumer opinion pollster Piplsay.
Nearly 60% of more than 30,000 U.S. adults polled online this past weekend by Piplsay would like to have an Amazon Go in their area and see the concept as a threat to big food retailers such as Walmart and Kroger. Less than a third of respondents have visited an Amazon Go location, but over half think the checkout-free format will be successful.